Privacy Policy

1. About Alfowell

Alfowell provides wellness education, healthy-lifestyle guidance, habit coaching, and wellness programs designed to help individuals build healthier habits.

Our programs and website provide general wellness and educational information and are not intended to provide medical diagnosis, treatment, or medical advice.

2. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Information you provide directly

When you register for a program, submit a form, contact us, or otherwise interact with Alfowell, we may collect:

• Full name
• Email address
• Phone/mobile number
• Age or age range, where requested
• General wellness or lifestyle information that you voluntarily provide
• Messages, questions, or feedback you send to us
• Other information you voluntarily submit through our forms

Information collected automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Approximate usage information
• Date and time of visits
• Referring website or source

This information may be used to maintain, secure, analyze, and improve our website and services.

3. How We Use Your Information

We may use the information we collect to:

• Register you for Alfowell programs and boot camps
• Provide information, resources, and services you request
• Communicate with you regarding your registration or participation
• Respond to questions and support requests
• Send program-related communications
• Send relevant offers, updates, or promotional communications where permitted by law
• Improve our website, programs, and user experience
• Understand website usage and performance
• Prevent fraud, misuse, or unauthorized activity
• Maintain website security
• Comply with applicable legal and regulatory requirements

You may opt out of promotional communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.

4. Wellness and Health Information

Alfowell may ask for certain lifestyle, wellness, or health-related information when you voluntarily participate in our programs.

You are not required to provide information unless it is necessary for a particular service or registration.

Please do not submit highly sensitive medical information through ordinary website forms unless specifically requested through an appropriate and secure process.

Alfowell provides wellness education and habit coaching only. Our programs are not a substitute for medical advice, diagnosis, or treatment.

If you have a medical condition, are pregnant, take medication, or have other health concerns, consult a qualified healthcare professional before beginning a diet, exercise, or weight-loss program.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember preferences
• Understand website traffic and usage
• Improve website performance
• Measure marketing and advertising effectiveness

Some third-party services used by the website may also place cookies or similar technologies on your device.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Analytics and Marketing Services

We may use third-party services to understand website traffic, measure conversions, communicate with leads, or improve our advertising and marketing.

These services may process information such as:

• Website activity
• Device information
• Browser information
• Referral sources
• Interaction with advertisements or website pages

Third-party providers process information according to their own privacy policies and applicable terms.

7. How We Share Your Information

We do not sell your personal information.

We may share information with trusted service providers when reasonably necessary to operate Alfowell, such as providers that assist with:

• Website hosting
• Forms and lead collection
• Email communication
• Customer support
• Analytics
• Marketing and advertising
• Payment processing, where applicable
• Website security
• Technology and infrastructure

These providers may access information only as necessary to provide their services.

We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect the rights, safety, security, or property of Alfowell, our users, or others.

8. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

When information is no longer required, we may delete, anonymize, or securely dispose of it where reasonably practicable.

10. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the ability to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally applicable
• Withdraw consent where processing is based on consent
• Opt out of certain promotional communications
• Raise a concern or complaint regarding our handling of your information

To make a privacy-related request, contact us using the details provided below.

We may need to verify your identity before processing certain requests.

11. Children's Privacy

Alfowell's website and programs are not intentionally directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites, social-media platforms, payment services, or other external services.

Alfowell is not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically.

15. Consent

By using the Alfowell website and voluntarily submitting your information through our forms, you acknowledge that you have read and understood this Privacy Policy and, where required, consent to the collection and use of your information as described above.